Frequently Asked Questions

We coordinate communication and organizational processes between international patients and authorized healthcare facilities in Türkiye. We provide support with healthcare facility coordination, appointment organization, travel, accommodation, transfers, and interpretation assistance when needed. We also organize face-to-face health tourism meetings and informational events in the UK and various European cities, managing the full operational process including venue selection, appointment management, participant communication, and coordination with the relevant healthcare facilities.

Treatment pricing is prepared by the relevant healthcare facility following its evaluation. Alpha Vera International coordinates the communication of pricing information to you and supports the overall process.

We work with authorized healthcare facilities in different medical specialties with which we have established cooperation or protocol agreements. You can review our partner healthcare facilities in the relevant section of our website.

Depending on the specialties of our partner healthcare facilities, we can provide

coordination for different healthcare services. The medical service itself is not provided by Alpha Vera International, but by the relevant authorized partner healthcare facility.

First, we receive your request and the necessary information. We then coordinate communication with the appropriate healthcare facility. The healthcare facility’s evaluation, process details, and pricing information are shared with you. If you decide to proceed, travel dates, appointments, and other organizational steps are coordinated.

Yes. If required for evaluation by the relevant healthcare facility, you may submit medical documents, X-rays, or images. These data are processed in accordance with applicable data protection legislation and used only for the purposes necessary to carry out the relevant process.

Accommodation and transfer services are not directly provided by Alpha Vera International. The healthcare facilities we work with may offer package options that include hotel accommodation and transfer services depending on the scope and total cost of the treatment. Package content, length of stay, and transfer details may vary depending on the healthcare facility and the services provided. Please contact us for detailed information about the process and available package options.

When needed, interpretation and language support can be organized to help facilitate communication with healthcare facilities.

Yes. Alpha Vera International organizes health tourism information events and patient meetings in different countries, particularly in the UK and across Europe. We manage the planning of these events, venue selection, appointment scheduling, participant communication, interpretation support, and coordination with the relevant healthcare facilities.

No. No medical treatment or procedure is carried out during the meetings we organize abroad. These events are designed for individuals considering healthcare in Türkiye to receive face-to-face information about the process and meet with physicians or teams from the relevant healthcare facilities. Participants can share their needs, ask questions, and receive general information directly from the relevant healthcare professionals. Alpha Vera International coordinates the event organization, appointment scheduling, and communication between the parties. Any medical diagnosis, treatment decision, or medical procedure is carried out only by authorized healthcare facilities.

No. Medical outcomes may vary from person to person. Alpha Vera International does

not provide medical diagnosis, treatment, or guarantees regarding treatment outcomes. Medical matters are evaluated by the relevant healthcare facility and healthcare professionals.

The Alpha Vera International coordination team will remain in contact with you regarding organizational and communication matters throughout your health tourism journey. We provide coordination support for communication with healthcare facilities, appointment processes, and other operational steps.